Enhanced Cleaning for Clients in All Sectors

We developed a set of enhanced cleaning guidelines in the wake of coronavirus, which we now use to ensure sites are given the required level of decontamination over and above that of our regular cleaning procedures.

Frequently touched surfaces that benefit from enhanced cleaning:

  • Desktops and all work surfaces
  • Door handles
  • Light switches and dimmer switches
  • Computer monitors, keyboards, mice
  • Tablets and laptops
  • Telephone equipment
  • All chair rests and arms
  • Canteen tables and chairs, crockery, trays and cutlery
  • Sinks, taps and kitchen areas
  • Toilets, including all surfaces
  • Water fountains and drinks dispensers and vending machines
  • Lifts and their doors and buttons.

Enhanced cleaning frequency

The areas highlighted above should be cleaned at least daily and, if possible, between shifts. Sites should use a commercial disinfecting wipe, detergent and water, or commercial anti-microbial products (see Disinfection section below for a list of likely effective cleaning solutions). The general guideline is that the more people who contact surfaces, the more frequently those surfaces should be cleaned.

  • Internal or external cleaning staff will be responsible for regular cleaning of common areas frequented by employees
  • Provide disposable wipes or other cleaning products so that commonly used surfaces can be wiped down by employees before each use.

Enhanced cleaning of non-office areas

Non-office areas include production areas, including shipping, receiving and labs. Many of our facilities have specific cleaning requirements for production areas, shipping and receiving areas, laboratories, and other non-office areas as dictated by quality systems, good manufacturing practices (GMP), or other requirements. These procedures should be maintained. In many cases, these procedures will include disinfection that will reduce the risk posed by viruses and pathogens.

That said, existing procedures may not include disinfection – and not in all areas. In these cases, to the extent that these enhanced cleaning guidelines can be implemented without compromising quality or other production requirements, they should be considered.

Personal protective equipment recommendations:

  • Safety glasses with side shields and gloves (non-latex)
  • Dispose of gloves after cleaning and wash hand with soap and water for at least 20 seconds

Disinfectants

For general precautionary cleaning, detergent and water are adequate. Many general household products contain the appropriate concentrations of active ingredients (AIs) for disinfection of areas that have a high potential of contamination from viruses.

The AIs and their effective concentrations have been shown to be effective against known viruses. In addition to the use of cleaning agents, other treatments effective against known coronaviruses include steam and heat treatment.

Guidelines for disinfection

Disinfectants should be prepared and applied in accordance with the manufacturer’s recommendations. Ensure that appropriate contact time is given before rinsing or removing the disinfectant. Please see the disinfectants section below or refer to the European guidance referenced below for recommendations on disinfectants that can be used.

Disinfection of production, shipping and receiving, laboratories and other non-office locations should be done in consultation with QA/QC staff, operations and others as appropriate to ensure selected disinfectants and proposed methods are acceptable from a quality and production perspective.

Important points to note when using disinfectants:

  • Check the labels and use according to instructions, and be aware of the potential hazard of each product
  • Avoid contact with eyes and skin when handling cleaning products
  • Comply with all warnings and precautions for use
  • Do not mix different cleaning products
  • Use in a well-ventilated area
  • For disinfection of highly contaminated surfaces or materials, avoid the use of spray, and allow appropriate contact time needed for disinfection prior to rinsing or removing the product from the treated surface (refer to product instruction).

References:

Singapore National Environment Agency, Interim List of Household Products and Active Ingredients for Disinfection of the COVID-19 Virus” (2/23/20)
European Centre for Disease Prevention and Control, Interim Guidance for environmental cleaning in non-healthcare facilities exposed to SARS-CoV-2 (2/18/20).

Specific work instructions with respect to disinfection (in addition to the European guidance)

  • Cleaning staff should wear disposable gloves, disposable long-sleeved gowns, eye goggles or a face shield and an N95 disposable respirator or equivalent during the cleaning
  • Gloves should be removed and discarded if they become soiled or damaged, and a new pair worn
  • Disinfection can be limited to specific locations within the facility where the infected person spent time or was likely to have contacted surfaces (i.e., not just passing through an entrance vestibule, for example)
  • The active ingredients and their effective concentrations listed below have been shown to be effective against known coronaviruses. In addition to the use of cleaning agents, other treatments effective against known coronavirus include steam and heat treatment. All disinfectants should be used according to the manufacturer’s instructions
  • Soak cloths, mops, etc. with disinfectant or bleach solution and avoid spray applications which may create splashes and further spread the virus
  • Wipe table tops, desks, benches or other horizontal surfaces with human contact with disinfectant or the prepared bleach solution at the beginning and again at the end of the cleaning
  • Where possible, seal off areas where the confirmed case has visited until all cleaning and disinfection of the contaminated surfaces has been completed
  • Remove curtains, fabrics, quilts, pillows and cushions for washing, preferably using the hot water cycle. Alternatively, you may choose to simply dispose of these items
  • For hot-water laundry cycles, wash with detergent or disinfectant in water at 70ºC for at least 25 minutes. If low-temperature (i.e., less than 70ºC) laundry cycles are used, choose a chemical that is suitable for low-temperature washing when used at the proper concentration
  • Arrange for a cleaning contractor to properly disinfect any carpets that have been used by any person who has been confirmed to have COVID-19
  • Floors and hard surfaces should be cleaned using a disinfectant selected from the list contained in the European guidance
  • Disinfect non-porous cleaning equipment by soaking in disinfectant or bleach solution. Disinfect equipment used in one room, before using for other rooms. If possible, keep the disinfecting equipment separated from other routine equipment
  • Double-bag all materials for disposal (including rags, respirators, disposable gowns and gloves) and seal with a cable tie. Wear a new pair of gloves for handling the bag
  • Waste should be disposed of upon completion of the disinfection work in accordance with local or country regulations for the disposal of bio-hazardous waste.

Safety is Paramount

At KCS, the safety of our staff, customers, and the general public is of the utmost importance. Our team is fully trained and qualified in all matters related to safety, and we have implemented a number of measures to ensure that our cleaning services are carried out in a safe and responsible manner. Additionally, we have strict safety protocols in place to protect our staff, customers, and the general public while we are on the job. We believe that these efforts are crucial to our success as a company, and we are committed to maintaining the highest standards of safety in everything we do. For more information, please read our Health & Safety page.

Why Choose Us?

KCS have grown from our roots as a local window cleaning business to a nationwide cleaning company, serving some of the best-known names in the country. Safety, quality, and value are at the heart of our success, and we are dedicated to delivering a great service.

Experienced Cleaners

With over 70 years of experience in the cleaning industry, we have a long history of providing expert cleaning services to a wide range of clients.

Reputable Company

We have built a strong reputation as a reliable and cost-effective cleaning partner, delivering services that make a positive difference to our clients.

Quality Services

Kingston Cleaning Services is committed to delivering high-quality cleaning services that meet the needs and expectations of all our clients in Hull & across the UK.

Client Reviews

KCS have worked in partnership for over 15 years delivering a fantastic standard in helping maintain the fabric of a number of schools in the Leeds area. Their work has included cleaning every area of our schools, from roofs, render, windows, paving to the internal areas of kitchens, deep cleaning of clean rooms and high level atriums. They have also supported the school in reactive cleans to such as guano issues, floods and graffiti problems. We have always found them supportive and willing to respond to any request always making safety number priority at a very competitive price.

Mick Fox, Contracts Manager, Mitie.com

We have used Kingston Cleaning Services as a contractor for many years now. We have used them for various works, internally and externally. They carry out our site gutter cleans nationally. Cleaning some 180 stores throughout the country. They also  clean up the fascias of retail park or high street stores, cleaning of windows including high level.  Then following internal shopfitting works, they give the stores a full clean up from top to bottom, to ensure they are ready for trade. All works are completed in a professional manner and often done to tight schedules. We also get a full report with pictures with photos showing before and after pictures, so we would highly recommend their services.

Mark Riley, Central Shopfitter Ltd

We have been using Kingston Cleaning Services for 6yrs, they clean all our windows and our silo bases and tops. They have very high standards and every job they complete meets our standards. The operatives they have working for them are always smart and clean and are always polite. Every job we have had done comes with risk assessment and method statement and all is adhered to. They are a very professional team. The staff and management always go the extra mile to complete jobs to the high standard that is expected from contractors when coming on to our site.

Darren Marsh

We have worked with KCS since we moved into our new premises and over that time the service they have provided has been excellent, so much so that we have more than doubled the amount of cleaning hours they carry out for us on a weekly basis. They are always quick to react to any issues which may arise and their management are always available and keen to make sure the job gets done. We have recently started using KCS to supply all our consumables. Transferring to them means we have only one supplier for everything and we have saved money by moving to them.

Hayley Egan, Etherington Group Ltd

Sewell FM has been working with KCS for 10 years now and the company has become a reliable partner, not just to Sewell FM, but also to Sewell Construction and Sewell Retail. KCS is always responsive to any ad hoc or emergency works that need carrying out as well as working well with us on our pre-planned works. They always strive to get the job done and have a great team with great knowledge behind them. The whole team is a pleasure to deal with.

jim Prest, Sewell FM

Wykeland has worked with KCS since they took over window cleaning at one of our properties 10 years ago. Since then we have forged a valuable relationship with the team and they now carry out works across our property portfolio. They are our first port of call for all our cleaning requirements, from window cleaning to high level works. Jamie and his team are always available at short notice and provide an excellent service.

Brigham Coneyworth, Wykeland Group

Our Clients

We take pride in the diverse range of clients we have had the opportunity to serve, from homeowners and small local businesses to large national companies. We are honoured to have worked with some well-known businesses including the following: